FireLight® Services

Count on dynamic support to reach your sales automation strategies.

Depend on comprehensive solutions backed by industrious support and service that drives implementation and project success.

Best Insurance software solutions
Collaborative

Implementation

The FireLight® services team will work with your team through the development, implementation and maintenance phases from requirement analysis, testing setup and production sign-off, to continued customer support for a successful implementation.

We assist your team in the initial setup and implementation process of your company in FireLight and provide the necessary support to set up your back office for integration, routing and clearing processes.

 

Best Insurance software solutions
Supportive

Adoption Services

Insurance Technologies is dedicated to assist our FireLight carrier and distribution clients with end user adoption. Working collaboratively with your team, we will assist in defining, designing and supporting an end user adoption plan to drive system success.

 

Best Insurance software solutions
Technical

Support:

Though we strive to provide problem-free solutions, Insurance Technologies is here to support all clients. We provide our clients:

  • Call-in or email support
    • General FireLight client technical support is available Monday through Friday, 8:00 a.m. to 5:00 p.m. MST.
    • On-call after hour support is available for critical application and hosted environment issue resolution.
  • Web-based tracking
    • A web-based application is provided for issue/bug tracking and management with real-time status.

 

Channel Software Solutions for: Carriers | Distributors